Motorbasket Shipping Policy
At Motorbasket, we understand how important timely and secure delivery is for your online shopping experience. Our shipping process is designed to ensure your orders reach you safely and within the promised timeframe. Below, you’ll find all the details about our shipping policy, including delivery timelines, packaging, tracking, and refunds.
Delivery Timeline
We aim to deliver your orders within 5 to 25 days, depending on your location and the availability of the product.
Transparent Shipping Process
We know how exciting it is to receive your orders, which is why we keep our shipping process fully transparent. You can track your order anytime, and we will keep you updated on the status of your shipment via email and SMS notifications.
Secure Packaging
At Motorbasket, we prioritize the safety of your products during transit. We use high-quality, secure packaging to ensure your items arrive in perfect condition. While timely delivery is important, delivering your order in excellent condition is our top priority.
Free Shipping Across India
We offer free shipping on all orders across India. Once you place an order on our website, Motorbasket.com, we typically ship it within 2 working days. However, for certain locations, shipping may take 3-4 working days, depending on the area’s pin code and your payment confirmation.
Order Cancellation and Refunds
- If we are unable to ship your order within 5 working days, we will cancel the unshipped order and notify you via email or SMS. The order amount will be refunded to your bank account promptly.
- If you cancel your order before it is shipped, the refund will be processed within 3 working days.
- If you cancel your order after it has been shipped, you will need to wait up to 10 days for the refund. This is because we wait for the returned package to reach us before processing the refund.
Shipping Partners
We partner with trusted logistics providers to ensure reliable delivery. Depending on your location and the best service available, we ship via Amazon Shipping, Ecom, FedEx, Delhivery, Bluedart, India Post, Speed Post, Professional, and other reputable courier services.
At Motorbasket, we are committed to making your shopping experience seamless and hassle-free. If you have any questions about our shipping policy, feel free to reach out to our customer support team.