Motorbasket Privacy Policy

At Motorbasket, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website, www.motorbasket.com. Please read this policy carefully to understand our practices regarding your data.

What Information Do We Collect?

When you visit, register, or make a purchase on our website, we may collect the following information:

Personal Details: Name, email address, mailing address, phone number, and payment information (credit card details).
Transactional Data: Order history, purchase details, and payment records.
Technical Data: IP address, browser type, device information, and browsing behavior.
Communication Data: Feedback, survey responses, and correspondence via live chat, email, or support tickets.

We collect this information when you:

Register on our site.
Place an order or make a purchase.
Subscribe to our newsletter.
Participate in surveys, contests, or promotions.
Contact our customer support team.
Provide feedback on our products or services.

How Do We Use Your Information?

The information we collect is used in the following ways:

To Personalize Your Experience: Tailor our website content and product offerings to your preferences.
To Improve Our Website: Enhance user experience and optimize our site based on your feedback and usage patterns.
To Process Transactions: Quickly and securely process your orders and payments.
To Communicate with You: Respond to your inquiries, provide order updates, and send promotional materials (if you’ve opted in).
To Conduct Surveys and Promotions: Administer contests, promotions, or surveys to better understand your needs.
To Enhance Customer Service: Address your concerns and improve our support services.

How Do We Protect Your Information?

Your security is our priority. We implement the following measures to safeguard your data:

Regular Security Scans: Our website is scanned for vulnerabilities and malware to ensure a safe browsing experience.
Secure Networks: Your personal information is stored on secured networks accessible only to authorized personnel.
SSL Encryption: All sensitive data, including payment information, is encrypted using Secure Socket Layer (SSL) technology.
Trusted Payment Gateways: Transactions are processed through reliable payment providers, and no payment data is stored on our servers.

Do We Use Cookies?

Yes, we use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember items in your shopping cart.
Save your preferences for future visits.
Analyze website traffic and user behavior.
Deliver targeted advertisements (if applicable).

You can choose to disable cookies through your browser settings. However, this may affect certain website functionalities.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information (PII) to external parties without your consent, except in the following cases:

Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting business, or serving customers, provided they agree to keep the information confidential.
Legal Compliance: We may disclose information to comply with laws, enforce our site policies, or protect our rights and the rights of others.

Non-personally identifiable visitor information may be shared for marketing, advertising, or other uses.

Third-Party Links

Our website does not include or offer third-party products or services.

Google Advertising

We use Google AdSense to display ads on our website. Google’s use of cookies enables it to serve ads based on your previous visits to our site and other websites. You can opt out of personalized advertising by visiting Google Ad Settings.

Your Rights and Choices

Access and Update Your Information

You can review, update, or delete your personal information by:

Logging into your account on our website.
Contacting our customer support team via email or phone.

Opt-Out of Communications

To unsubscribe from our marketing emails, click the unsubscribe link at the bottom of any email or contact us directly.

Do Not Track (DNT) Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. Our website and services are intended for users aged 13 and above. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

Data Breach Notification

In the event of a data breach, we will:

Notify affected users via email within 7 business days.
Take immediate steps to mitigate the breach and prevent future occurrences.

CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act, which regulates commercial emails. Our email practices include:

Using accurate subject lines and email addresses.
Identifying promotional messages as advertisements.
Including our physical address in all emails.
Honoring opt-out requests promptly.

To unsubscribe from our emails, click the link at the bottom of any email or contact us at info@motorbasket.com.

Data Deletion Requests

If you wish to have your data deleted, please contact us at info@motorbasket.com. We will process your request promptly.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@motorbasket.com